Although the authorities of the Institute of Mobility of Quintana Roo, Uber prohibited in Cancun that the platform continues to operate and continue to provide such service outside the law. According to authorities, there are approximately 150 cars that work with this application or groups of ex-operators that continue with this dynamic, through WhatsApp chats.

Through operations, several Uber operators have been arrested in the last four months. Although they are working illegally, Uber activates and deactivates their application in order not to be detected when they offer services.