How to get to or from Cancun Airport

Information about the public and private transportation from or to the airport of Cancun (CUN), Mexico. Taxi services and transfers.

Moving to or from Cancun Airport: Public transportation services, authorized taxis, private transfer companies and car rentals offered at Cancun Airport (CUN). Photo: Notimex
Moving to or from Cancun Airport: Public transportation services, authorized taxis, private transfer companies and car rentals offered at Cancun Airport (CUN). Photo: Notimex

The Cancun airport, being the air terminal of the Riviera Maya, is connected not only with the city of Cancun and its hotel zone, but also with the different tourist points of the Caribbean coast and other tourist spots. Buses, private transportation and taxis provide the transfer service.

Which bus connects the airport with the city and zone?

ADO (Tel +52 1 800 369 4652) connects the airport with the terminals in Cancun, Playa del Carmen, Tulum, Belize, Chiquilá, Carrillo Puerto, Mahahuai, Plaza Terra Viva, Puerto Morelos, Mérida and Valladolid.

Cancun: Cars depart every 30 minutes and travel time is 30 minutes to the city terminal ($94.00).

Playa del Carmen: The bus leaves every 30-45 min. and the travel time is 1 hour ($208.00).

Tulum: The bus leaves every 45 min. and the travel time is 2 hours ($276.00).

Fares are expressed in Mexican pesos.

The company has counters in the arrival rooms. For more information on destinations, fares and available schedules, visit www.ado.com.mx

What door-to-door services does the airport have?

Cancun Shared Shuttle (Tel +52 998 980 0882 / 1 855 506 3344) offers a shared shuttle service from the airport to Cancun and the Riviera Maya, operating between 8:00 am and 8:00 pm. Vehicles depart when completed.

FerAltar (Tel +52 998 898 4977 / 4979) operates door-to-door minibuses to Cancun, Playa del Carmen and Tulum, Monday to Saturday between 8:00 am and 0:00 am.

Where are the official airport taxis?

The airport has an official taxi company, Cancun Taxi (Tel +52 998 287 0336 / 1 800 828 0679), with vehicles available outside the exits of terminals 2 and 3. Cars can be booked online or paid for at the counters located in the arrivals halls. The journey to the city centre takes about 25 minutes.

Transportation Tips

Although there are issues that seem more than obvious, it is always advisable to take into account when moving to or from the airport, and especially if we go by public transport.

To the airport

It's a good idea to get out a little earlier than is commonly suggested. If you choose a taxi or a private car service, always take into account peak transit times, demonstrations, strikes or events that may delay more or less the journey to the airport from the place where you are. It is always good to be informed about what is happening where you are.

If you are using a shared transfer service, please have a phone number available in case of a delay by the company. In these cases, you will usually have a scheduled pick-up time.

If you use public transport (bus, train) have the timetables at hand (weekends and holidays are usually less frequent), if you have to make a transfer and also how to board (if you need a card or boarding pass or pay the driver or motorist on the spot). These are details that seem obvious, but it is advisable to know so as not to have surprises and suffer a delay that could bring about complications.

If you rent a car to get to the airport, check where to leave the vehicle. In some airports, there is a parking lot exclusively for rental cars.

From the airport

It's a little less stressful here since you don't have the pressure to miss your flight. In the worst case, you will arrive later to the place where you are going to stay or to the meeting point where you are trying to arrive. Once you get off the plane, you pick up your suitcase and complete the required arrival formalities. Then you must look for the public transportation directions or consult with the airport staff.

It is very useful to check the bus schedule in advance in case you arrive late at night. Not all buses run 24 hours a day. The same applies to taxis. If you have hired a private car service, have the mobile application available to contact the driver. Some transportation services have a person waiting for you, identified by a sign.

If you rent a car to go from the airport to your final destination, for more peace of mind it is recommended to book it in advance. Rental counters are usually available in the arrivals hall.

CANCUN AIRPORT ON ITS WAY TO BECOMING THE BEST AIRPORT IN LATIN AMERICA

The airport of Cancun is promoting itself as the "number one" of the entire continent of Latin America. The airport receives four times more airlines than the one in Mexico City, 83 to be precise, and it already challenges other US terminals in the first place in the Americas.

New flights to Cancun were confirmed by airlines such as VivaAerobús, with charter or seasonal flights from cities such as New York, Cincinnati, Raleigh and Nashville
New flights to Cancun were confirmed by airlines such as VivaAerobús, with charter or seasonal flights from cities such as New York, Cincinnati, Raleigh and Nashville

"We are probably the airport with the largest number of airlines in America. I have my doubts about a couple of airports in the United States like Atlanta and Chicago, Los Angeles, maybe, but currently, 83 airlines operate in Cancun," says Carlos Trueba, general manager of the Cancun airport.

After the cancellation of the Texcoco airport and the postponement of the works in Santa Lucia, the Cancun airport could become the number one in the country in passenger mobilization, since it is the one that receives the most international passengers. In the first four months of 2018, the airport received 6.2 million foreign visitors, while Mexico City received 5.3 million.

Movement 24 hours a day

In 2018 the airport in Cancun received 25 million passengers, year in which more than 30 new flights and air routes were opened from the United States, Germany, Russia, Canada, Puerto Rico, Colombia, and Belgium. In the terminal of the Mexican capital, 24 airlines operate and it has an average of landings and takeoffs between 850 and 950, higher than the one in Cancún that has an average of between 400 and 600.

Currently, the Cancun airport has three terminals for commercial flights and one for private planes, as well as a business hotel in the gestation phase, which would have an offer of 120 rooms.

Trueba attributes this greater amount of traffic at the Mexico City airport, even though it has a much smaller number of airlines because it has a greater number of flights.

"The number of aircraft that move the capital is enormous; Now, we must not lose sight of the fact that the highest percentage of traffic in Mexico City, we are talking about 60 or almost reaching 70 percent, are domestic passengers. Mexico City represents 30.5 percent of Mexico's total traffic as a country," says the executive.

US traffic to Cancun has declined

Gonzalo del Peón, president of the hotel chain AMResorts, already announced at the time the drop of 10 percent of seats from the United States to Cancun, while destinations such as the Dominican Republic and Jamaica have growth of 15 percent.

This fall, however, has been offset by the growth of traffic, origins or markets, which are growing. Among the markets that register an increase stand out those of Canada, Central and South America and Europe that somehow are managing to compensate the loss that is generating the fall of the American market, due, mainly, to factors such as sargassum and insecurity.

There is also an announcement to start meetings with the main airlines in the United States to see first-hand the availability of plane seats to Cancun during the summer and winter. Plans include meetings not only with representatives of the commercial area of ​​the airlines but also with executives from the planning departments to learn firsthand about the scheduled frequencies and to determine if the availability of airplane seats to the Mexican Caribbean will be maintained.

Market share

The reorientation of the promotional campaigns that are deployed during the second half of 2019 will depend on the meetings held with the airlines depending on the routes, new flights or rearrangement of frequencies that are being programmed by the companies.

In March of this same year, Alex Zozaya, general director of Apple Leisure Group, assured that during 2018 the offer of seats of the airplanes from the United States towards Cancun diminished in 14% and for 2019 the number could increase.

Hotel rates have fallen due to the need to maintain market share, in addition to the mix of tourists that are arriving in the country is slowly displacing the American tourist, which is the largest tourist spill, and more and more travelers are arriving from other latitudes with a profile of lower purchasing power and therefore lower economic benefits.

By Mexicanist