Dell Technologies, in collaboration with Intel and Vanson Bourne, surveyed 4,600 leaders from medium to large companies in more than 42 countries to get a score on the transformation efforts of their organizations. The results are part of the Digital Transformation Index (DT II) of Dell Technologies, which highlights the following:
The study revealed that emerging markets are those with the highest digital maturity: India, Brazil, and Thailand lead the world ranking, followed by Mexico and Colombia. In contrast, developed markets are lagging behind: Japan, Denmark, and France received the lowest digital maturity scores. According to the survey, emerging markets rely more on their ability to "push changes rather than undergo them" (53%) compared to 40% in developed nations.
The DT II index is based on the first DT index, launched in 2016. The two-year comparison highlights that the process has been slow and organizations are struggling to keep pace with the change. Although the percentage of new digital users increased, there were no improvements in the top positions. Almost four out of ten (39%) businesses are still among the two reference groups with the lowest digital maturity (digital laggards and digital followers).
Obstacles to transformation and trust
The findings also suggest that business leaders are on the verge of a crisis of confidence, and 91% can not move forward due to persistent obstacles. The five main obstacles to digital transformation according to the report are:
1. Regulatory and legislative changes (from place 8 in 2016)
2. Lack of the right technology to work at the speed of the business (in the same place as in 2016)
3. Lack of resources and budget (main priority in 2016)
4. Information overload (from place 10 in 2016)
5. Lack of support from top management (from location 3 in 2016)
Likewise, the findings indicate that 98% of leaders believe that their organizations will have difficulties to prove that they are reliable in the next five years. 35% do not trust that their organizations will comply with regulations (such as the general US data protection regulations), while 26% do not trust that their organizations will protect the data of employees or clients.
Plans to make your digital future a reality
The leaders reported common priorities and investments to enable future transformation, which includes a greater focus on workforce, security and IT. 64% develop internal digital skills and talents, for example, with programming training for employees; an increase from 27.3% in 2016. Main investments in technology in the next three years, according to the survey:
1. Internet technology of things
2. Multi-cloud environments
4. Focusing on processing
5. Cognitive systems