HSBC Mexico forms alliance for electronic payments
Through a joint venture between both companies, which will operate under the HSBC-Global Payments brand, companies and businesses in the country will be offered all the services related to the technology acceptance of card payments (acquiring business). , which includes thousands of Point of Sale Terminals (POS) and soon new specialized tools that allow them to achieve administrative efficiencies and focus on the activity of their business.
Companies and small businesses can move from the simple reception of cards through POS terminals in their establishments, to the future integration of systems to automate their processes, better manage their information, reduce operating costs and open new sales channels that allow them to raise your income
It will be the first time that companies in sectors such as the restaurant, commerce, education and gas stations, among others, access products, and services specifically created for them.
Global Payments Technology Mexico, S.A. It benefits from the combination of the capabilities and experience of two key companies: HSBC, a bank specializing in banking products and services focused on the needs of its customers, and Global Payments, a global provider of technology solutions and software solutions in the media. electronic payment.
"HSBC Mexico decided to strengthen its acquiring business through an alliance with a global player to anticipate the evolution observed by the electronic payment technology and business management systems industry. The acceptance of bank cards is only part of this transformation, now focused on multi-channel experiences and comprehensive payment solutions, tools that will contribute to the efficiency of administrative processes and control in shops of all sizes and industries," said Juan Parma, Deputy General Director of Consumer Banking at HSBC Mexico.
The subsidiary will be an ally for the development plans of companies and businesses, which will have the advice of technical specialists and electronic management systems appropriate to their needs.
The creation of this subsidiary, to which the acquiring HSBC business was transferred, was authorized by the corresponding authorities in the country last year and companies that had an HSBC terminal and other solutions were informed in advance of its completion. installed in their establishments.
HSBC in Mexico leads cyber fraud in Latin America
With an increase of 40 percent of cases between 2017 and 2018, Mexico became the country with the most cybernetic fraud in Latin America.
This is what Alejandro Armenta, president of the Senate Finance Committee, who warned that among the most frequent victims are the users of the HSBC bank, the fifth with the most claims nationwide.
The legislator from Morena announced that he will present a warrant so that the authorities of the financial sector put in place mechanisms that allow solving this problem.
"We demand the intervention of various authorities so that these crimes stop committing, are investigated and the damage is repaired with the monetary reintegration of each affected client. A hearing is requested with the various authorities and representatives of banking institutions to present each of the cases and it is requested that the undue processing of personal data linked to identity theft related to customers of the banking institution Grupo Financiero HSBC be investigated."
The legislator proposed to set up a dialogue table with a group of legislators and representatives of the affected clients to analyze the problem and offer a solution. He also proposed strengthening security measures to prevent identity theft and fraud in interbank transfers to ensure the security of investments and the patrimony of users.
The senator explained that according to the National Commission for the Protection and Defense of Financial Users (Condusef), between 2011 and 2018 there were 30.8 million complaints about possible frauds. Only in the first half of 2018, 3.5 million frauds were reported for an amount of 9 thousand 231 million pesos.
"In 2011, cyber fraud accounted for 8 percent of the total and 201 percent for 2018. Of the millions of claims for cyber fraud registered in the first half of 2018, 96 percent belong to electronic commerce, for an amount of more than 2.4 million pesos."
According to the legislator, the increase in fraud in mobile banking was 125 percent, from the first quarter of 2017 to the same period of 2018. The last months have been reported around 300 cases from 16 states: Nuevo Leon, Mexico, Mexico City, Colima, Campeche, Coahuila, Sonora, Jalisco, Hidalgo, Durango, Puebla, Tlaxcala, Guerrero, Chihuahua, Oaxaca, and Quintana Roo. These cases are from clients of Grupo Financiero HSBC, whose accounts have been subject to various frauds through electronic banking.
"They are granted credits without authorization and later the cash is transferred to other accounts, they filter confidential information and have their passwords and everything necessary to operate the Internet banking without their authorization."
Armenta said that HSBC customers have demanded the intervention of the authorities to stop this type of crime, carry out an investigation and guarantee the repair of the damage. So far, the claims have an improper result because the resources were obtained using the electronic signature, the user and the personalized password. It is very strange that a large majority of the deceased do not have an electronic banking service.
"The defrauded clients point out that when they denounce the facts before the authorities, a long and tortuous investigation process begins in which the executives of the bank delay and render impossible the trace of money".